CANCELLATION
Notification of cancellation is required fourteen days prior to guests date of arrival. If notifying us of a cancellation by e-mail or post, please note that the cancellation notice period begins on our receipt of your communication and not at the time it was sent. We will confirm receipt of your communication. If accommodation is cancelled within fourteen days of arrival date, full payment minus deposit will be debited in full. All deposits are non-refundable.




TERMS & CONDITIONS

DUKES
DUKES OF WINDSOR STREET HOTEL
EDINBURGH
RESERVATIONS
To reserve accommodation a contact name, telephone number [land line and mobile preferably], credit/debit card details [with the exception of American Express and Diners club], and approximate arrival time is necessary. A deposit, which is non-refundable is required, being equivalent to guests first night accommodation. N.B. Our web site reservation form is not a reservation confirmation, only a reservation request. If the accommodation required is available, written confirmation will be sent to you via e-mail.

ARRIVALS
Check-in is from 12.00 noon to 6.00pm seven days a week. Check-out is 10.00am Monday to Friday and 10.30am Saturday and Sunday. Please note that the hotel does not accept any check-ins after 9.00pm unless previously arranged with the manager. A service charge is required by all guests who require to check in from 10.00pm to 12.00 midnight [on request only]. Please note that the hotel does not accept any arrivals after 12.00 midnight.


DIETARY REQUIREMENTS
Dietary requirements must be requested when reserving accommodation.

SMOKING POLICY
Dukes of Windsor Street is totally non-smoking accommodation.

ACCOMMODATION
Damage to accommodation will be debited in full.

GROUP BOOKINGS
Groups of eight or more are required to make full payment in advance which is non-refundable.

CHILDREN
Children must not be left in guests' rooms unattended.

DEPARTURE

Check out times are 10am Monday to Friday and 10.30am Saturday and Sunday.

DISCOUNT
Special discounts are available for three or more nights accommodation in January and February on request.

If you are uncertain about any of these terms and conditions, then please contact us by email: info@dukesofwindsor.com or by telephone: (+44) 0131 556 6046



DUKES OF WINDSOR STREET, 17 WINDSOR STREET, EDINBURGH EH7 5LA     TELEPHONE : [+44] 0131 556 6046
WEB SITE : WWW.DUKESOFWINDSOR.COM        E-MAIL : INFO@DUKESOFWINDSOR.COM

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